@ARTICLE{FLS10,
  author = {Sleman Saliba and Michael Hamilton and Carsten Franke},
  title = {Workforce Scheduling},
  journal = {ABB Review},
  pages = {26--27},
  volume = {12},
  number = {4},
  month = {December},
  year = {2012},
  publisher = {ABB},
  url = {http://search.abb.com/library/Download.aspx?DocumentID=9AKK105713A2645&LanguageCode=en&DocumentPartId=&Action=Launch}
}